Step 2: Hiring Process
We then review your Onboarding, or hiring, process, as this is usually the employee’s first impression of what it will be like working with your company. It also influences brand perception. Done well, Onboarding can have a 10x higher return on investment than traditional onboarding programs, and can improve the time it takes for a new hire to be productive by 25%. In Australia, traditional onboarding takes around 68 days for a new hire to reach full productivity (Kristine Dery, MIT, 2017). In the US, it’s around 90 days thanks to higher compliance requirements. The aim you and I have is to WOW your employees and help them feel a part of the team and get them up to speed as quickly as possible. A meeting with the HR Director/key hirer is beneficial in this regard.
Step 4: Workplace Tour
Employees need access to environments that enable them to do their best work. Studies show that there are actually 21 workplace activities that employees participate in (Leesman Review no. 18, Sept 2015). We are moving away from working in a traditional, linear world, so our workplaces must adapt accordingly. A tour of the workplace – the physical space – acts as a type of symbol for the company and as a modern-day employee experience centre or a museum for the people who work there. This is why one of the quickest ways to ruin an employee experience is by the company not reflecting their values in the physical work environment. The layout of the workplace comes into play as it encourages (and also discourages) certain behaviours that can significantly boost your bottom line.